New Creation Counseling Center Inc

The New Creation Counseling Center Inc is a non-profit organization dedicated to providing Christian counseling services regardless of a client's ability to pay. This center's mission is to offer a safe and supportive environment for individuals seeking help, ensuring that everyone has access to mental health support. By prioritizing affordability, the center aims to remove financial barriers that may prevent individuals from seeking the help they need.

In addition to its core service, the New Creation Counseling Center Inc also strives for effectiveness, efficiency, and satisfaction in its operations. The organization conducts an annual performance analysis to evaluate its previous year's performance, manage its plans, and identify areas for improvement. This analysis encompasses service delivery and business function indicators, considering the characteristics of the people served and the impact of extenuating and influencing factors. The results of this analysis are then used to develop an action plan, which informs subsequent performance management and strategic plans.

Moreover, the center is committed to providing a wide range of services, including group therapy for teens. While there was not enough client interest or engagement to maintain a teen therapy group in the previous year, the center continues to strive towards offering such services in the future. The center also prioritizes client appointment frequency and has implemented changes to its intake scheduling system to ensure that clients meet their appointment frequency goals. Furthermore, the center has recently completed and implemented a new agency portal/training system, which allows the organization to serve clients more efficiently.

In terms of revenue, the center aims to exceed its expenses and has successfully raised significant donations in the past. However, challenges with collection and generating revenue have led to increased costs, resulting in expenses exceeding cash received in the previous year. Despite these challenges, the center continues to work towards increasing its clinical staffing to treat children and couples, reducing wait times for intake appointments. The center is also in the process of transitioning to a new practice management system, which includes a client portal, enabling clients to schedule appointments, pay invoices, and communicate with the office more efficiently.

In summary, the New Creation Counseling Center Inc is a compassionate and dedicated organization that provides Christian counseling services regardless of a client's ability to pay. The center strives for effectiveness, efficiency, and satisfaction in its operations, while also offering a wide range of services and working towards improving its clinical staffing and service delivery.